Privacy Policy

Privacy Policy for End of Tenancy Clearance Coventry

Introduction

Welcome to https://end-of-tenancy-clearance-coventry.vibereports.co.uk (hereafter referred to as “End of Tenancy Clearance Coventry,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) of the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://end-of-tenancy-clearance-coventry.vibereports.co.uk.
  2. Any applications, services, and products offered through our platform.
  3. Interactions between our users, authorized or otherwise, and our online services.
  4. Communications initiated by us, such as newsletters, emails, calls, or text messages.

Please note that this policy does not extend to third-party platforms, apps, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through our websites linked to this policy.
  3. Engage with us through communications, including but not limited to newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data required for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Records of transactions, bank details, and financial history relevant to our services.
  4. Purchase Information: Details about products or services purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  6. Location Data: Geographic data provided by your device when you use our location-based services.
  7. Feedback: Opinions, reviews, and comments shared with us regarding our products and services.
  8. Social Media Information: Data from social media platforms when you choose to log in and share information through those platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through direct user input, interactions with our services, and automated technologies like cookies. Additionally, third parties may share personal data with us, although they are bound by their own privacy policies.

Cookies

Our website employs cookies to enhance your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as enabling secure log-ins.
  2. Preference Cookies: Tailored settings and preferences are stored in these cookies to personalize your experience.
  3. Analytics Cookies: Used by our analytics tools to collect aggregated data about how visitors use our site, helping us improve its performance.

Users can manage non-essential cookie preferences through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

Your Rights (Dependent on Location)

In accordance with applicable laws, users in certain jurisdictions have specific rights regarding their personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data when there is no legitimate reason for its retention.
  • Restriction: Limit our processing of your personal data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your personal data under specific conditions.
  • Non-Discrimination: Be free from discriminatory practices based on personal data exercises.
  • Data Portability/Withdrawal of Consent: Withdraw consent for specific or all purposes at any time (if applicable).

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights, please contact us: